We are committed to meeting the highest standards of information security, data privacy and transparency. We have analysed the requirements of the GDPR, and worked to develop functionality to allow customers to comply with GDPR and taken all the necessary steps in order to ensure our clients’ rights are maintained in adherence with the related laws.

‍As a customer, GDPR gives you new protection rights and assures better access to your personal data.

‍Right to rectification: Rectify your personal information at any time from your account settings. You can also contact us directly to edit or rectify your information.

‍Right to be forgotten: Cancel your @homehere subscription anat any time. You cto erase all your data, which we will complete within 30 days.

‍Right to portability: Upon request, we will export your data so that it can be transferred to a third party or competitor.

‍Right to object: Unsubscribe at any time to any specific use of your information (newsletter, automatic emails, etc.).

‍Right of access:
We are transparent about the data that we collect and what we do with it. To familiarise yourself with this, please refer to our privacy policy.
You can contact us at any time to access and modify any of your personal data.

How can @homehere help you answer requests related to your customers’ data?
The GDPR provides new rights for your users and customers as well. Thanks to the measures that we have taken to be compliant with the new regulations, you will be able to answer any requests from users who are looking to exercise their new rights regarding their personal data stored in our database.
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How can @homehere help you answer requests related to your customers’ data?

The GDPR provides new rights for your leads and customers as well. Thanks to the measures that we have developed to be compliant with the new regulations, you will be able to answer any requests from users who are looking to exercise their new rights regarding their personal data stored in our database.

‍Right to rectification:
‍You can rectify your clients data any time and also contact us directly to ask us to rectify or delete their data.

‍Right to be forgotten: If one of your leads or clients wishes to exercise their right to be forgotten, you can delete their data from @homehere. This will also erase all their personal data. If one of your contacts sends a valid request directly to us, we will inform you and remove their personal data from your account, as well as from any other estate agents who may have personal data on this contact - if applicable.

‍Right to portability: You can request the export all your data in CSV formatted files on demand.

‍Right of access: Make sure that you explain in your privacy policy how you plan to use the personal data that you collect in @homehere. If your customers make a request to exercise their right of access, you can export their personal data to a standard formatted file.

‍Last updated: April, 2020